This Privacy Policy explains how Vertex Workforce Solutions L.L.C-FZ ("Vertex", "we", "us", or "our") handles personal information when you visit www.vws.ae (the "Site") or contact us about our workforce supply services.
We handle personal information in line with applicable data protection requirements, including the UAE Personal Data Protection Law where it applies. Other privacy laws may apply depending on the person and circumstances.
1. Who we are
Organisation: Vertex Workforce Solutions L.L.C-FZ
Business address: Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, UAE
Email: info@vws.ae
Phone: +971 50 352 1927
Licence: 2644093.01 (Meydan Free Zone)
2. What information we collect
a. Information you provide
- Contact information (name, company, job title, email, phone number)
- Enquiry details and information shared via our contact form, email, or WhatsApp
- Information relevant to a workforce supply enquiry or service, where applicable
b. Information collected automatically
- IP address, device type, browser type, operating system
- Pages visited, time spent, referring URL
- Cookie data (see our Cookie Policy)
c. Information from third parties
- Where you are introduced to us via a referrer, business partner, or recruitment source
3. How we use your information
| Purpose | Legal basis |
|---|---|
| Responding to your enquiries | Contract / Legitimate interest |
| Assessing and delivering workforce supply services requested by a client | Steps requested before entering a contract / Contract |
| Meeting legal and regulatory obligations that apply to our services | Legal obligation |
| Direct marketing and updates | Consent |
| Website analytics and improvement using Google Analytics 4 | Consent, only when you enable Statistics in our cookie banner |
| Fraud prevention and security | Legitimate interest |
Website analytics: We use Google Analytics 4 (GA4) to understand visits to this Site, such as which pages are viewed. GA4 is loaded only after you enable the Statistics category in our cookie banner. If you reject Statistics or leave it disabled, this analytics tag is not loaded. You can change or withdraw your choice at any time using the Cookie preferences link in the footer. Changing your choice stops future analytics collection through this tag; it does not affect processing that occurred while consent was active. Google may process analytics information on our behalf; see Google's Privacy Policy.
4. Sharing your information
Where needed for the purposes described above, we may share personal information with:
- Clients, prospective employers, or their authorised representatives when relevant to a workforce enquiry or service
- Website, form, hosting, consent-management, analytics, and communications providers that support our operations, subject to the relevant settings and your consent where required
- Professional advisers and competent authorities where needed or required by law
We do not sell your personal information to third parties.
5. International data transfers
Some of our service providers may process information in countries outside the UAE. Where personal information is transferred across borders, we handle the transfer in accordance with applicable legal requirements.
6. How long we keep your information
We keep personal information only for as long as it is reasonably needed for the purpose it was collected, including to respond to enquiries, provide services, meet applicable legal obligations, resolve disputes, and maintain appropriate business records. The period depends on the type of information and the circumstances. We retain records of consent and preference changes as needed to respect and demonstrate your choices.
7. Your rights
Depending on applicable law and the circumstances, you may have rights to request access to or correction of your personal information, request deletion or restriction of certain processing, or withdraw consent where processing is based on consent. These rights may be subject to legal conditions and exceptions. To make a request, contact info@vws.ae. We will handle it in accordance with applicable law.
8. Security
We use reasonable technical and organisational measures designed to protect personal information. No method of transmission or storage can be guaranteed to be completely secure.
9. Children
The Site is not directed at children under 18. We do not knowingly collect data from minors.
10. Changes to this policy
We may update this policy from time to time. Material changes will be announced on the Site.
11. Contact
Email: info@vws.ae
Post: Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, UAE